Dacura · Product legal documents
Dacura User Agreement
For data recovery, file repair, system cleanup, accounts and Pro entitlements in the Dacura Windows all-in-one client. Read the terms relevant to your operation before using, cleaning or purchasing.1. Provider and scope
This agreement is between you and Shenzhen Itemir Technology Co., Ltd. (Itemir, we or us) and covers the Dacura all-in-one client and its supporting services. Purchases and entitlements for separate products such as Dacura Data Recovery, Dacura Photo Recovery and Dacura File Repair are not automatically interchangeable. A shared Itemir account does not grant access to every product.
Read this agreement and the Dacura Privacy Policy before use, and review the order and any applicable renewal terms before purchasing. The privacy policy explains processing; it is not consent to processing unrelated to the requested feature. You need authority to act for an organization. Minors should use the product with guardian guidance and any required consent.
2. Current features and Free/Pro access
Free includes recovery scanning, thumbnails and basic previews; file analysis, repair and basic previews; and system cleanup. For users without Pro access, the large recovery preview and repair preview display a centered overlay measuring half the preview area's width and half its height.
Valid Pro access includes Free features, removes these preview overlays, and enables saving recovered files and saving/exporting repaired files. Saving and exporting check the account and corresponding product entitlement. Current website Dacura plans also include the standalone Data Recovery, Photo Recovery and File Repair licenses listed at checkout. Included File Repair access applies to the website edition and is separate from the Microsoft Store edition. Scope and dates follow your order; buying another product alone does not automatically grant Dacura access. Pro does not promise improved discovery or repair success rates or guarantee that every preview can be fully opened or saved.
Dacura currently does not provide AI tools, AI credits, cloud storage, OCR, translation, summaries, professional document templates or image enhancement. These are not current Free or Pro benefits. Supported formats, operations and technical limits follow the available client features and the relevant order description.
3. Software license and accounts
Subject to this agreement and the relevant order, we grant a non-exclusive license to install and use Dacura within the purchased term and device scope, without a right to resell it. Ownership of the software is not transferred. Protect your credentials and signed-in session; do not impersonate others, resell accounts or share entitlements beyond the purchased scope.
Pro access requires online verification. Loss of connectivity, expired sessions, device limits or expired entitlements can affect unlocking and saving. Signing out does not revoke files already exported to your selected location. Third-party open-source components remain governed by their original licenses. This agreement does not restrict rights granted by those licenses or applicable law, including applicable modification, replacement, debugging and source-access rights. Materials are available in About.
4. Data recovery conditions and limits
Scan and recover only data, devices or disk images you own or are authorized to access. Scanning reads the source without writing to it; saving writes to the destination you choose. Save recovered files to another disk or medium to reduce the risk of overwriting unrecovered data. A scan-state file contains state and metadata needed for recovery, not a backup of the files, and usually still requires the original source.
During a scan or while paused, you can request recovery of files already found that meet recovery conditions, subject to the client's current availability. This does not automatically recover content not yet scanned. A discovered file, thumbnail or playable fragment does not establish completeness. Overwriting, damage, encryption, media faults and format limits can prevent some or all recovery. Consider imaging important or failing media first or seeking specialist support.
5. Repair, previews and export
Repair processes the damaged files and optional reference samples you select locally and generates new results without overwriting the originals with repaired output. Analysis or task completion does not guarantee that all content was repaired; inspect the diagnostics and preview.
Repair artifacts are held in a local protected cache and temporarily decrypted for preview. Pro users export usable files to a selected location. Caches, previews and unexported results are not long-term backups; closing a task or exiting may lose unsaved results. Save needed results before exiting, following the prompts. Cache protection and membership overlays are not an encryption service for your original files.
6. Cleanup and system integration
Cleanup covers the currently available one-click cleanup, deep cleanup, privacy-trace cleanup, system slimming, disk analysis, duplicate-file handling, software uninstallation and path migration. Analysis lists candidates; deleting, uninstalling, moving data or changing system settings requires you to select and execute the relevant operation. Some entries provide detection or access to system tools only.
Cleanup may delete caches, browsing traces, recycle-bin contents or selected files, sign you out, or affect applications and system features. Some deletions cannot be undone. Review the scope, risks and backups before proceeding; a duplicate or cleanup label alone does not mean a file is no longer needed. Administrator permission enables access to restricted devices or selected system operations, not unrestricted authorization to process all data.
The client runs as a single instance and supports the system tray, startup and Explorer context menus. Available options are managed in the client. Closing to the tray does not exit the program or stop tasks. Check the exit and task prompts to confirm its state.
7. Orders, prices, duration and renewal
Before purchase, checkout should identify Dacura, the Pro plan, duration, device or seat scope, currency, actual price and payment channel. This agreement update does not change Dacura's current official Pro prices or the terms of existing purchases. Rely on your confirmed order; another product's price or benefits are not promises for this product.
Automatic charges occur only when checkout clearly specifies renewal and you authorize it. Installing, signing in or using Free features does not turn a one-time purchase into a subscription. Cancel renewal through the supported account-center or payment-channel controls; cancellation normally stops the next charge while paid access continues under the order. Uninstalling, signing out or deleting a shared account is not a substitute for checking that renewal is cancelled.
8. Refunds and support
For duplicate or unauthorized charges, paid access not delivered as agreed, or services that do not match the contract, contact itemir@itemir.com with the order number, issue and necessary evidence. Do not send passwords or complete payment credentials. We assess remedies and refunds under the circumstances, order promises and applicable consumer law.
Use free scans, analysis and obscured previews first to assess your files. For requests not covered by mandatory statutory rights, you may request a refund within 14 days of payment; eligibility depends on use and the reason, and a change of mind does not guarantee a refund. Saving or exporting is evidence of use, not an exclusion of rights arising from defects, breach or law. Approved refunds normally return to the original payment method. Cancelling renewal and requesting a refund are separate actions.
9. Your data and acceptable use
You retain rights in original files, samples and results and must be authorized to process them. Do not access others' devices without permission, infringe privacy or intellectual property, bypass access controls, spread malware or disrupt services. Do not circumvent paid entitlements or resell the software except where permitted by law or an applicable open-source license. Using local scanning, repair or cleanup does not transfer ownership of your files to us.
10. Connectivity, third parties and privacy
Authentication, verification codes, WeChat or Google sign-in, entitlement checks, purchases and feedback may use networks and third-party services. Processing is described in the Dacura Privacy Policy and the relevant provider notices. Your selected provider handles payments; buying access does not automatically upload local files. Networks, operating systems and third-party components may affect availability without removing our legal responsibilities.
11. Results and responsibility
We must provide the product and support as agreed, but cannot guarantee recovery or repair of every file, elimination of all unwanted data, or compatibility with every device, format or application. Keep backups before important operations and read irreversible-action prompts carefully.
Responsibility for loss follows applicable law and actual fault. This agreement does not exclude or reduce liability that cannot lawfully be excluded or reduced, or restrict remedies for defects, breach, fraud, intentional misconduct or gross negligence. Free features and uncertain outcomes do not waive statutory duties.
12. Ending use, updates and disputes
You may stop using or uninstall the client. If serious unlawful use, abuse or security risks require account restrictions, we will explain the reason and appeal route where feasible. Ending service does not remove existing refund, data-request or other statutory rights. Material changes will be appropriately notified and fresh agreement sought where required, without retrospectively stripping purchased rights.
This agreement is governed by the laws of the People's Republic of China, while mandatory consumer protections in your location continue to apply. You may seek resolution through support or use competent courts, consumer-protection bodies and other available dispute channels. An invalid provision does not invalidate the remaining valid terms.
13. Contact and language
Provider: Shenzhen Itemir Technology Co., Ltd. (深圳市艾特米科技有限公司). Account, support, refund and privacy contact: itemir@itemir.com. The Chinese and English texts describe the same product scope. We will clarify and correct ambiguities rather than use translation differences to reduce your statutory rights.